When you’re one of the UK’s largest and most trusted surveying companies, like Survey Solutions, delivering exceptional service isn’t just a goal - it’s a standard. Handling over 5,000 projects annually for clients ranging from Balfour Beatty to Persimmon, Survey Solutions has always prioritised speed, quality, and engineering certainty. But with a business spread across multiple offices and a constantly growing client base, even the best need smarter tools to stay ahead.
This is where Vismo comes in - a platform that’s redefined how Survey Solutions works, collaborates and delivers value to their clients.
The Challenge: Consistency, Collaboration and Data Delivery
With offices across the UK, ensuring consistent service to clients was a challenge. Coordination across teams needed to be simplified and traditional tools like email weren’t cutting it anymore.
When it came to delivering project data, the limits were frustratingly clear:
- Email limitations: Large files like digital twins, CAD drawings, or point clouds were too big to send.
- Expiring links: File transfer services created extra work when data needed to be re-shared.
- Version control headaches: Tracking revisions and updates was a time-consuming process.
- Client experience issues: Clients needed better ways to access, manage and collaborate on their project data without juggling multiple tools or losing access over time.
Survey Solutions needed a way to centralise their operations, simplify data delivery and improve the experience for both their teams and their clients.
The Solution: Vismo
Survey Solutions implemented Vismo across their operations in under four weeks - a rapid rollout that included a mix of in-person sessions and remote onboarding.
By adopting Vismo, Survey Solutions didn’t just solve their data delivery issues - they elevated their entire client experience. Here’s how:
For Survey Solutions’ Teams
- Consistent Service Across Offices: With a cloud-based platform, teams across locations could collaborate easily, ensuring every client receives the same high-quality service.
- Real-Time Collaboration: Surveyors in the field could upload site photos directly to Vismo via their mobile devices. This gave office-based survey managers real-time updates, making collaboration faster and more accurate.
For Their Clients
- Easy Access to Data: Clients can now access their project data without worrying about file size limits or expiring links. Everything is stored in one secure place.
- Centralised Project Data: Beyond receiving deliverables, clients can add their own data - like drawings, specifications, or environmental reports - creating a single source of truth for every project.
- Longer-Term Access: Clients can return months - or even years - later for additional project phases, knowing all their data is still accessible.
- Historical Overview: Return clients can see all their past projects with Survey Solutions, creating a consistent and connected experience.
- In-Platform Previews: From drawings to site photos, clients can preview files directly in Vismo, raise queries, or request additional services without needing to extract data first.
- Supply Chain Collaboration: Clients can share project data with their teams or supply chain partners, improving communication and decision-making.
The Results: A Better Way to Work
By integrating Vismo, Survey Solutions has achieved:
- Happier Clients and Increased Loyalty: Clients love the simplicity of revisiting past projects and continuing their journey with Survey Solutions. Easier data access and the ability to collaborate directly on the platform have improved satisfaction.
- Greater Efficiency: Field and office teams work together seamlessly, cutting down on back-and-forth communication and ensuring quicker project turnarounds.
A Shared Vision for the Future
Survey Solutions isn’t stopping here. With Vismo’s growing capabilities, they’re excited about what the future holds:
- Enhanced Previews: Soon, clients will be able to preview complex file types like CAD and OBJ files directly in Vismo, complete with annotation and commenting features.
- Secure Cloud Archiving: Decades’ worth of data can now be stored securely in the cloud, eliminating the need for physical servers and ensuring scalability.
- Better Visualisations: As Vismo develops more powerful visualisation tools, monitoring outputs and large datasets will become even more insightful and actionable.
Why Vismo?
For a company like Survey Solutions, Vismo isn’t just a platform - it’s a partner. It’s the tool that allows them to deliver on their promise of speed, quality and certainty while building stronger relationships with their clients.
Through this partnership, Vismo is demonstrating its potential to transform project management and collaboration across the AEC and surveying sectors.
Whether you’re a surveyor, architect, owner, consultant, or developer, Vismo offers a better way to manage your data. Ready to see what Vismo can do for your projects? Get started today.